Treating Customers Fairly is core to our business, ensuring the best outcome for our clients is paramount and at the heart of what we do.
If you wish to register a complaint, please write to IMS Wealth Ltd, 11 Whinfield, Martlesham Heath, Ipswich, IP5 3TR or telephone 01473 636100.
A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4567.